PRIVACY POLICY
ArtframesUSA.com (hereinafter referred to as " ArtframesUSA.com "or "we" or "our" or "us") developed this Privacy Policy to share our information collection practices for our website: ArtframesUSA.com (hereinafter referred to as "our Website") with the user of our Website (hereinafter referred to as "you" or "your"). In this Privacy Policy, we will outline to you what information we will collect, how it is used, and how it is protected. Please be assured that we have the utmost respect for the privacy of every individual who visits our Website and are firmly committed to protecting your privacy and keeping your personal information secure.
If you have any questions concerning our Privacy Policy, please CLICK HERE to contact our Customer Service Department via E-Mail, or call us toll free from anywhere in the U.S. or Canada at 1-800-660-0278. For all other international customers, please call us at +1-561-314-3500. You may also write to us via Postal Mail: ArtframesUSA.com, Customer Service Dept., 1084 South Rogers Circle, Boca Raton, Florida 33487 U.S.A.
INFORMATION COLLECTION AND USE
Our #1 priority at ArtframesUSA.com is to provide our valued customers with the highest quality products and the finest customer service. We collect information that allows us to process your orders, to enhance and personalize your shopping experience on our Website and to inform our customers and newsletter subscribers of special offers and promotions.
Account Registration and Online Purchases.
At the time when you register for an account and make a purchase on our Website, we collect and store your name, billing and shipping address, telephone number, fax number and E-Mail address (hereinafter referred to collectively as "personal information") and other information as indicated on the account registration form. We will also ask you to choose a password, which we will collect and store, so you may have secure access to your account at any time. In addition, when you are using a credit or debit card to pay for your purchase, we ask that you provide us with your card information (type of card, name as it appears on the card, card number, card verification number and the expiration date). Your card information is not stored by us and will need to be re-entered for each purchase transaction. We will send you confirmation E-Mails when you register for a new account and when you make a purchase. We will also send you E-Mails to update the status of any pending order. When we have any questions concerning your order, we use your personal information to contact you, either by E-Mail, telephone or postal mail. In addition, we may send you E-Mails to collect ratings, feedback, or testimonials related to your purchase.
E-Mail Subscribers.
When you sign up to receive our Newsletters via E-Mail, we collect and store your E-Mail address. We then use your E-Mail address to periodically contact you with details regarding our special offers, exclusive sales, new product releases, the latest promotions, or upcoming events. You are automatically signed up to receive our promotional E-Mails when you register for an account and make a purchase on our Website. If you prefer not to receive periodic E-Mails from us regarding our exclusive sales and promotions, you may "opt-out" by E-Mailing our Customer Service Department or calling us at 1-800-660-0278 or 561-314-3500. Please Note: At the time when you have registered for an account on our Website and placed an order, you may also "opt-out" at the "My Account Information" page by specifying that you do not wish to receive any E-Mail Newsletters from us. Telephone and Postal Mail Newsletters - If you supply us with your telephone number or postal address online, you may receive periodic mailings and/or telephone contact from us regarding exclusive sales, new product releases, the latest promotions, upcoming events and our latest catalog of products. If you prefer not to receive periodic telephone calls or postal mail from us regarding our exclusive sales and promotions, you may "opt-out" by E-Mailing our Customer Service Department or calling us at 1-800-660-0278 or 561-314-3500.
Resellers & Trade Accounts
If you are a reseller, such as interior designer, builder, architect, picture framer, art gallery, furniture store, antique store or any other retail store and you wish to establish a Trade Account with us, we will collect and store the following information from you when you complete the application process: your name, your business name, your type of business, your business address, your E-Mail address, your telephone number, your fax number and your Resale Certificate. We will also ask you to choose a password, which we will collect and store, so you may have secure access to your account at any time.
Contact Us.
When you contact us via E-Mail, Postal Mail or Telephone with any questions, suggestions or requests for information, we will use either your E-Mail address, Postal Mail address or your Telephone Number to respond to you promptly. You may contact us by:
E-mail:
[email protected]
Postal Mail:
ArtframesUSA.com
Att: Customer Service
1084 South Rogers Circle
Boca Raton, Florida 33487 U.S.A.
Telephone:
Toll Free U.S. and Canada: 1-800-660-0278
International: +1- 561-314-3500
Monday through Saturday 9:00 A.M. to 6:00 P.M. (EST)
Usage Tracking.
We may automatically collect general statistical information regarding our Website and its visitors, including IP(internet protocol) addresses, pages viewed, number of visitors, browser type, ISP (internet service provider), products purchased, referring/exit pages, etc. We collect this information in aggregate form, without identifying or collecting any personal information, to track the traffic throughout our Website, analyze trends, and to improve your shopping experience while you visit our Website. We may provide this aggregate statistical information to third parties to plan our advertising and promotional programs.
Cookies.
A "cookie" is a small data file stored on your computer by our Website and contains a numeric ID that is used to store and track your activity on our Website. We use cookies to: (1) let us know if you are a previous customer, (2) access your account information so you do not have to re-enter it every time you visit our Website, (3) store your account preferences, (4) record session information, such as items that you add to your shopping cart, (5) record past activity at our Website in order to provide you with better, more customized service when you return to our Website. If you disable cookies on your computer, our shopping cart will not work properly and as a result, online purchasing is not possible. If you would like to place an order on our Website, but object to or are unable to use cookies, please feel free to place your order by phone at 1-800-660-0278 or 1-561-314-3500. You may also fax us your order to 561-314-3505 or send it to us by Postal Mail.
SHARING OF INFORMATION
ArtframesUSA.com will never sell or rent your personal information to any third parties under any circumstances. We will only share or disclose your personal information to a third party under the following circumstances: (1) we disclose your personal information to an outside shipping company to ship our orders and we disclose your personal information, including your credit or debit card information, to an outside credit card processing company to bill our customers for product purchases. These companies do not retain, share, or use your personal and/or credit or debit card information for any other purpose, (2) we may use or disclose any information you provide to us to resolve disputes or examine problems, when we believe in good faith that such disclosures are necessary to comply with any law, regulation, government request, or judicial process, (3) if such disclosure is essential to operate our Website and maintain service to our customers, (4) if such disclosure will protect the rights and property of ArtframesUSA.com, including its users, contractors, agents or suppliers.
CHILDREN
Like you, we at ArtframesUSA.com are concerned about the safety of children when they use the internet. ArtframesUSA.com does not knowingly market to or collect information from any minors under the age of 18. You must be 18 years of age or older to register for an account and make a purchase on our Website. If we are notified or become aware that a minor under the age of 18 has registered for an account, we will immediately remove their personal information from our database and files.
SECURITY
We are committed to preventing unauthorized access to any of your personal information, including your credit or debit card information. Therefore, ArtframesUSA.com has taken important precautions to ensure that this information is safe and secure. As a registered user of our Website, your online account information is protected by a confidential password that is only selected by you. We highly recommend that you do not disclose your password to any other person. In addition, we only utilize state-of-the-art encryption technology called Secure Sockets Layer (SSL) on our website that protects your credit or debit card payment information and prevents unauthorized people from intercepting any of your personal information. The SSL technology automatically encrypts any information that is being sent by you over the internet. Upon entering our check-out section, your browser will display the icon or symbol of a locked padlock at the bottom of your computer screen. This is a safety symbol that assures you that your information is being transferred securely. Please be aware, however, that no data transmission over the internet can be guaranteed to be 100% secure. Although we make reasonable efforts to protect your personal information, we cannot guarantee the security of any information you transmit to us.
We also maintain strict internal procedures that restrict your personal information only to employees that need to know your personal information to provide products and services that you request.
CORRECTIONS
When you have completed an account registration on our Website, you will have the ability to log-in to your account with your secure password to update or correct any information contained in your personal profile using the editing tools provided.
THIRD PARTY LINKS
While visiting our Website, you may click on links that take you to third party websites. When you provide your personal information to any linked third party website, you are subject to the privacy policy and information collection practices of that website, not the ArtframesUSA.com website. We have no responsibility for linked websites and provide these links solely for the convenience and information of our users. We cannot ensure the protection of any personal information that you provide to a third party website that links to or from our Website. We highly recommend that you carefully read the privacy policy of any third party website before submitting any personal information. We can assume no responsibility or liability whatsoever, with respect to the privacy policy of any third party websites that link to our Website.
TYOUR CONSENT
By using our Website, you consent to our collection and use of your information, as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our Website.
CHANGES TO OUR PRIVACY POLICY
ArtframesUSA.com reserves the right to change this Privacy Policy at any time and we will post those policy changes to our Website so that you are always aware of our most current Privacy Policy. Your continued use of our Website, following the posting of changes to our Privacy Policy, will affirm your acceptance of those changes. If you are concerned how your information is used, you should check back at our Website periodically to review our most current Privacy Policy. You will have the opportunity at that time to "opt-out" of any new use of your information.
Copyright ©2005 - 2012 ArtframesUSA.com All rights reserved. Any rights not expressly granted herein are reserved.
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